← Command overviewCustomer intake foundation
CargoArc Customer Intake
CargoArc Logistics Software defines the reference structure for customer/shipment intake. This foundation lists the intake fields grouped by section. It is a descriptive reference only — no form submission and no database persistence.
Readiness / sandbox / mock onlySIA Technologies and Logistics Inc. • MaxArc Logistics Inc. is a separate logistics/NVOCC operating company.
Customer & Contact
Who is requesting the shipment and how to reach them.
- Customer Name (required) — Name of the customer requesting the shipment. [text]
- Company (optional) — Customer company / organization name. [text]
- Contact (optional) — Primary contact person for the shipment. [text]
- Email (required) — Contact email address. [email]
- Phone (optional) — Contact phone number. [tel]
Routing & Service
Origin, destination, service lane, direction, and transport mode.
- Origin (required) — Origin location (city/port/country). [text]
- Destination (required) — Destination location (city/port/country). [text]
- Service Lane (required) — Requested CargoArc service lane. [select]
- Direction (required) — Shipment direction (Export/Import/Domestic/Transit). [select]
- Transport Mode (required) — Requested transport mode (Air/Ocean/Road/Rail/RoRo/Multimodal). [select]
Cargo
Cargo type, commodity, weight, and volume.
- Cargo Type (required) — Cargo / equipment type. [select]
- Commodity (required) — Commodity description of the goods. [text]
- Weight (optional) — Total weight (with unit). [number]
- Volume (optional) — Total volume (with unit). [number]
Logistics
Pickup/delivery addresses, ready date, and special instructions.
- Pickup Address (optional) — Address for cargo pickup. [textarea]
- Delivery Address (optional) — Address for cargo delivery. [textarea]
- Ready Date (optional) — Target date the cargo is ready. [date]
- Special Instructions (optional) — Any special handling or routing instructions. [textarea]
Compliance & Documents
Required documents and compliance readiness.
- Required Documents (optional) — Documents expected to accompany the shipment. [multiselect]
- Compliance Readiness (optional) — Customs/compliance readiness selection for the shipment. [select]
Advanced static foundation coverage
States, readiness, and exception review
Representative states are synthetic references. Checklist completion and exception disposition remain manual and do not update an operational record.
Representative synthetic states
- Intake reference drafted
- Contact review needed
- Cargo review needed
- Route review needed
- Document review needed
- Manual intake approval required
Static readiness checklist
- Synthetic customer reference reviewed
- Contact fields reviewed
- Cargo and equipment fields reviewed
- Origin and destination fields reviewed
- Document expectations reviewed
- Consent and manual-review notes reviewed
- No customer record created
Exception references
- Required intake field missing
- Cargo description needs review
- Origin or destination reference incomplete
- Document expectation unresolved
- Identity, customer, quote, or booking action requested
Static navigation
Workflow, foundation, and operating-page handoffs
These links coordinate manual reference review only. They do not transfer, combine, persist, calculate, approve, or update operational data.
Completed workflow prototypes
Static reference handoffCustomer Intake Workflow PrototypeSynthetic intake readiness, field review, exception, and handoff coverage.Static reference handoffOperations File Workflow PrototypeSynthetic file assembly, readiness, exception, and closeout coverage.Static reference handoffShipment Status Board Workflow PrototypeSynthetic shipment-state, staff-review, exception, and handoff coverage.Static reference handoffDocument Checklist Workflow PrototypeSynthetic checklist lanes, document states, exceptions, and handoffs.Static reference handoffQuote and Booking Workflow PrototypeSynthetic quote review and non-operational booking-readiness coverage.Static reference handoffWarehouse and RoRo Workflow PrototypeSynthetic warehouse and vehicle readiness, hold, and handoff coverage.Static reference handoffCustoms Readiness Workflow PrototypeSynthetic customs-readiness review without classification or filing.Static reference handoffBilling and Charges Workflow PrototypeSynthetic charge review without invoices, payments, or accounting posting.Static reference handoffService Lanes Workflow PrototypeSynthetic lane-fit review without rates, schedules, routes, or booking.Static reference handoffOperations Command Center Workflow PrototypeSynthetic cross-workflow review without live data or calculated KPIs.Static reference handoffDocument Control Workflow PrototypeSynthetic document control without upload, storage, approval, or release.Static reference handoffAdvanced Asset Management Workflow PrototypeComprehensive static asset coverage without tracking, lookup, or mutation.Static reference handoffAdvanced Shipment Tracking and Milestone Workflow PrototypeComprehensive static milestone coverage without live tracking, feeds, or status mutation.Static reference handoffAdvanced Reports and Management Review Workflow PrototypeComprehensive static management review without live reports, analytics, KPIs, or exports.Static reference handoffAdvanced CargoArc Customer Digital Freight Portal Workflow PrototypeCustomer-facing static freight journey without accounts, submissions, uploads, tracking, payments, or persistence.Static reference handoffAdvanced CargoArc Carrier and Partner Collaboration Portal Workflow PrototypePartner-facing static collaboration without accounts, onboarding, tenders, bookings, exchanges, integrations, or persistence.Static reference handoffAdvanced CargoArc Trade Classification and Cargo Description Center Workflow PrototypeStatic trade classification and cargo-description planning without lookup, filing, calculation, mutation, or persistence.Static reference handoffAdvanced CargoArc Accounting and Finance Control Center Workflow PrototypeStatic core accounting-control planning without invoices, postings, payments, calculations, banking, reports, or persistence. CargoArc foundation references
Static reference handoffService LanesTyped lane, direction, mode, equipment, and readiness references.Static reference handoffQuote / BookingStatic quote and booking stages, request types, and intake references.Static reference handoffShipment TimelineStatic milestone, event, document, and exception references.Static reference handoffDocument ChecklistStatic document catalog and shipment-readiness checklist references.Static reference handoffOperations FileStatic operations-file sections, status references, and closeout controls.Static reference handoffShipment Status BoardStatic board columns, categories, priorities, filters, and review states.Static reference handoffWarehouse / 3PLStatic receiving, storage, handling, document, and exception references.Static reference handoffRoRo VehicleStatic vehicle intake, document, condition, and readiness references.Static reference handoffCustoms ReadinessStatic customs document, status, exception, and manual-review references.Static reference handoffBilling / ChargesStatic charge, billing-stage, payment-status, and exception references. Related operating-page references
Safety and guardrails
Static prototype limitations
CargoArc Logistics Software presents this content as a static, synthetic, internal, non-operational reference. It is owned by SIA Technologies and Logistics Inc.; MaxArc Logistics Inc. is a separate logistics/NVOCC operating company.. Manual review is required before any operational use.
- Static, synthetic, internal reference content only; no operational record is created or changed
- No form submission, server action, fetch request, client mutation, API mutation, or new backend endpoint
- No database query or persistence, browser storage, object storage, cloud storage, or Prisma change
- No authentication, authorization, automation, external integration, notification, deployment, or credential handling
- Every readiness, exception, approval, and closeout reference requires manual review before operational use
- No customer identity verification, CRM lookup, account creation, or contact transmission
- No form submission, quote generation, booking creation, or record persistence
“Advanced” describes comprehensive static workflow coverage and presentation consistency only. It does not imply live functionality, automation, persistence, calculation, integration, or operational processing.